eGovernAbiity-AccessSupport: Model based framework for building accessible e-administration sevices

Public administrations are rapidly advancing towards the provision of basic and extended services for the citizen through the Web (EU eGovernment Report 2014). In addition to the decrement of costs, this effort will support all people’s civil right to have access to all public services (including people with disabilities and elderly people). For this reason the EU started diverse initiatives to “Meeting new societal needs by using emerging technologies in the public sector” in order to “foster efficient, open citizen-centric public services”.